Mycompanyfleet enhances defect management capability for fleet managers

Fleet software provider, Mycompanyfleet, has enhanced the functionality of its defect management capability within its mainstream FleetAcumen fleet management system so that major defects are flagged up as prioritised alerts

Users of the system can now prioritise the type of defect that is reported for any make or model of vehicle, including cars, light commercial and heavy good vehicles. These appear as alerts within the system’s highly visual and easily understood dashboards, and any defects reported can be ranked in terms of seriousness.

For example, all faults identified with a vehicle’s brake systems or tyres can be itemised as priority one items for immediate attention, while less serious defects can be given a lower ranking.

The new functionality dovetails perfectly with other capabilities within the system which allow company drivers to remotely log the condition of their vehicles through their mobile phones and other hand-held devices, thus meeting duty of care requirements and helping speed through service and maintenance booking and scheduling.

This functionality, FleetAcumen Mobile, has widespread applications for companies with grey fleet drivers, and both light and heavy commercial vehicle fleets.

Operating through any G3-enabled mobile phone or other hand-held devices such as PDAs (Personal Digital Assistant), FleetAcumen Mobile allows drivers to log on to the main fleet management system and report the condition of their vehicles online and in line with company guidelines.

This could cover areas such as the condition of tyres, auto-glass, fluid levels and other critical factors and meets duty of care requirements, at the same time completing an audit trail that provides the company with a clear-cut record in the event of a future event, such as a serious road traffic accident.

Where there is a defect with the vehicle, the driver can report the severity of its nature through his mobile phone and allow the fleet manager to book the vehicle in for servicing before the fault can become any worse.

Depending on its severity, they can either arrange to take the vehicle in for immediate maintenance or for a service to be arranged further en-route if its nature is not too serious.

Paul Jackson, product development manager at Mycompanyfleet, the automotive arm of HR software supplier NorthgateArinso, said: “The enhancements we have made to the dashboards within FleetAcumen really increase the fleet manager’s capacity to be able to manage defects more effectively.

“The alerts were have added are very visible and encourage users to take immediate action. Users now have the ability to prioritize and change the look and feel of areas for inspection, for any make or model of vehicle, be it car, van or heavy good vehicle - whatever the type of asset may be.

“We are innovators in fleet software world but what makes us so unique is that we are constantly listening to our customers and evolving our systems to meet their requirements.  With these latest enhancements in defect management, we firmly believe we have one of the most powerful offerings in the marketplace,” he added.

Back to news items